Job Description

Location: In-Person (North Central & South San Diego)
Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Work Structure: Primarily on-site with occasional community engagement and events
FLSA Status: Non-Exempt

At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through our programs.
As a Mental Health Social Practitioner (MHSP), you will support individuals living with serious mental illness (SMI) through a recovery-oriented, community-based model rooted in the Clubhouse philosophy—where “community is therapy.”

About Pacific Health Group
Pacific Health Group is committed to delivering innovative, compassionate, and community-driven care. Our Clubhouse Program provides a structured, empowering environment where members and staff work side-by-side to build skills, foster independence, and support long-term recovery.

Minimum Qualifications

• Bachelor’s degree in Psychology, Social Work, Rehabilitation Counseling, or related field (preferred)
• Experience working with individuals living with serious mental illness or related populations
• Strong understanding of mental health practices, recovery models, and trauma-informed care
• Experience with Medi-Cal documentation and behavioral health systems preferred
• Excellent communication, interpersonal, and engagement skills
• Strong organizational and time management abilities
• Must be proficient in technology, including documentation systems and Microsoft Office (Outlook, Teams, Word, Excel)
• Knowledge of Diversity, Equity, and Inclusion principles
• Bilingual preferred but not required

What This Role Looks Like (Day-to-Day Reality)

• Work side-by-side with members in daily Clubhouse operations
• Facilitate structured programming within a “work-ordered day” model
• Build meaningful relationships with members and support recovery goals
• Support employment, education, and life skill development
• Participate in community engagement, events, and outreach activities
• Maintain real-time documentation and reporting
• This role requires strong emotional intelligence, adaptability, and comfort working in a collaborative, member-driven environment

What You’ll Do
Member Engagement & Support

• Build and maintain meaningful, supportive relationships with members
• Orient new members to the Clubhouse model and available services
• Support members in achieving goals related to housing, employment, education, and wellness
• Provide advocacy and support during challenging or crisis situations

Program Coordination & Daily Operations

• Facilitate daily Clubhouse activities aligned with the work-ordered day
• Work collaboratively with members to operate program functions
• Co-facilitate meetings and support structured programming

Support Services & Resource Navigation

• Connect members with housing, benefits, and community-based resources
• Support members in daily living skills and community integration
• Assist with behavioral health engagement and service coordination

Employment &Education Support

• Support transitional and supported employment placements
• Assist members with job readiness, applications, and training
• Foster relationships with employers and education providers

Community Engagement Outreach

• Build relationships with community partners, employers, and stakeholders
• Participate in social, wellness, and outreach activities
• Represent the Clubhouse program within the community

Documentation & Administrative

• Member engagement and participation in Clubhouse activities
• Progress toward member goals (employment, education, housing, wellness)
• Timely and accurate documentation
• Strength of relationships with members and community partners
• Contribution to a positive, recovery-oriented program environment

How Success is Measured

Who Thrives in This Role

• Is passionate about mental health recovery and community-based care
• Builds trust easily and connects with diverse populations
• Thrives in collaborative, team-based environments
• Is proactive, compassionate, and solution-oriented
• Is comfortable working in dynamic, people-focused settings

Work Requirements

• Ability to work on-site full-time in San Diego locations
• Ability to participate in occasional evenings, weekends, or events
• Valid California Driver’s License, reliable transportation, and current auto insurance
• Ability to attend required Clubhouse training and program-related trainings (conducted within California)

Compensation & Benefits

• Hourly Pay: $26.00 – $31.00 per hour
• Monthly stipend
• 160 hours PTO + paid sick time
• 12 paid holidays (including birthday and floating holiday)
• 4 paid volunteer hours per month
• 90% employer-paid employee-only medical benefits
• Flexible Spending Account (FSA)
• Short-term & long-term disability, AD&D
• Employee Assistance Program (EAP)
• 401(k) with company match
• Professional development opportunities
• Quarterly in-person events
• Employee discount programs

Equal Employment Opportunity
Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment in accordance with applicable laws.

Pre-Employment Requirements
Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork.

AI & Human Interaction (HI) in Recruitment
Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team, ensuring fair and consistent consideration for all candidates.

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