UX Writer/Content Designer Job at Saxon Global, Dallas, TX

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  • Saxon Global
  • Dallas, TX

Job Description

Responsibilities:

  • Help ensure clarity, consistency, and confidence across critical banking experiences.
  • Write and refine UX copy across converted online banking experiences (labels, instructions, system messaging, confirmations, error states)
  • Collaborate closely with designers to integrate content in workflows
  • Adapt vendor provided language to improve clarity and reduce confusion
  • Apply voice and tone standards consistently across the converted experience
  • Support content audits and updates tied to platform and feature changes
  • Participate in reviews, usability testing, and iterative refinement
  • Help reduce user friction and support trust during the conversion Skills & Experience:
  • Strong understanding of user centered content for transactional flows
  • Experience collaborating directly in design tools such as Figma
  • Ability to balance usability, brand voice, and compliance considerations
  • Excellent writing, editing, and cross functional communication skills
  • Experience writing for third party or white labeled platforms
  • Familiarity with the Q2 digital banking platform
  • Financial services, fintech, or regulated industry experience
  • Service design or end to end journey experience
  • Experience supporting platform migrations or conversions
  • 3-5 yrs of experience in UX writing or content design

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