MA Float/Front Desk/phone operator Job at CENTER FOR SPINE JOINT AND NEUROMUS, Brentwood, TN

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  • CENTER FOR SPINE JOINT AND NEUROMUS
  • Brentwood, TN

Job Description

Job Description

Job Description

Expanding Musculoskeletal & Sports Medicine Clinic in Brentwood is seeking an energetic, organized, and patient-focused Front Desk Receptionist/MA float/Accounts Receivable to be the welcoming face of our practice. The days to work are M-F with Friday being a 1/2 day.  Will have to float to Mount Juliet on Wednesdays and Thursdays to do Accounts Receivable.

What You’ll Do:

  • Greet patients with a warm, professional smile and create a positive first impression
  • Manage a fast-paced schedule: check-ins, check-outs, appointment scheduling, and phone calls
  • Verify insurance, collect co-pays, and handle patient billing questions
  • Coordinate with physicians, physical therapists, and clinical staff to keep the day running smoothly
  • Maintain accurate patient records in our EMR system (experience with [AthenaHealth, Epic, eClinicalWorks, etc.] a plus)
  • Assist with light administrative tasks (scanning, faxing, referral coordination)
  • ECW a plus

Who You Are:

  • Friendly, calm under pressure, and genuinely enjoy helping people
  • Able to multitask in a busy environment without dropping the ball
  • Excellent phone etiquette and communication skills
  • At least 1–2 years of medical front desk experience (orthopedics, physical therapy, or sports medicine experience strongly preferred)
  • Proficient with computers and comfortable learning new software quickly
  • Reliable, punctual, and a true team player

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